Tier 1 – Cosmetic damage only. Scratches and small dents, or minor damage that doesn’t affect fit or function and isn’t immediately obvious.
Tier 2 – Cosmetic damage, but it is more noticeable or prominent than Tier 1. Larger dents; might require fitment work (i.e. a door that has a dent that can be hammered out), but shouldn’t really affect functionality. The damage will be noticeable.
Tier 3 – Significant damage that will require some effort on install to make it useable. Broken latches, panels that don’t stay in place, sheet metal that is bent out of shape and requires effort to make it work, etc.
AO SMITH HPTS-80 AL SMART HYBRID ELECTRIC HEAT PUMP WATER HEATER
